FAQ
Before You Reach Out
Common questions we get asked. If yours isn't here, just ask!
How quickly do you respond to inquiries?+
We respond to all form submissions within 24 hours (usually much faster). For urgent matters, WhatsApp us directly at +254 713 804 783 and we'll reply almost instantly during business hours.
Is the digital audit really free?+
Absolutely. We offer a complimentary 30-minute digital audit call with no strings attached. We'll review your current presence, identify growth opportunities, and share specific recommendations — whether you hire us or not.
Do you create customised packages?+
Yes — we don't believe in one-size-fits-all solutions. At DigiRev, every engagement is tailored to your brand's specific goals, audience, and budget. We'll design a plan that fits you perfectly.
Do you work with international clients?+
Yes! While we're based in Nairobi and specialise in the Kenyan market, we work with clients across East Africa and internationally. All collaboration is done remotely through regular video calls, WhatsApp, and cloud-based tools.
What's your minimum contract period?+
We recommend a minimum 3-month engagement to see meaningful, compounding results. Digital growth is a long game. We also offer project-based engagements for one-off needs like website builds or campaign launches.